Retail Sales & Operations Associate

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  • Retail Sales & Operations Associate
Retail Sales & Operations Associate

Interested? Send us an email to with a cover letter and your resume.

Retail Sales & Operations Associate

We’re looking for an enthusiastic, empathetic and energetic person to join our sales team in our new Tribeca Flagship boutique. Someone who loves people as much as they love fine jewelry!

We work closely with each individual employee to help them find success through training and development, helping each other build our skill sets and celebrating the individuality and creativity of each team member. This is an ideal position for someone who is looking to grow as a Jewelry Sales Professional. If you’re someone who loves to learn, who loves to laugh, and who values a community focused approach to luxury jewelry, we’re excited to meet you already.


On the job you’ll be:

• Supporting our team of Jewelry Sales Specialists through their client interactions, helping to streamline all aspects of each sale, and ensuring each GSt client has a luxury experience

• Interacting directly with clients to help facilitate jewelry repairs, guide them through order status inquiries, packaging, and providing hospitality and warmth in every conversation

• Pitching in on merchandising, organizing jewelry within showcases and drawing on your creativity to create appealing visual displays throughout the store

• Supporting and processing online orders by helping with sales and general client inquiries

• Interacting with clients to help them find the perfect piece for any occasion when a lead Jewelry Specialist is not available

• Managing and maintaining all sales floor and hospitality supplies to ensure a seamless luxury client experience

• Taking on special projects to build your skills and broaden your horizons


Our dream person is someone who:

• Has a retail background, and understands how to build client relationships. You’ve worked in luxury services, or aspire to do so, and are committed to the highest standard of care

• Is as passionate as we are about jewelry. You love learning about, discovering, and wearing jewelry, and are dedicated to the artform. If you have jewelry experience and/or gemology education, even better!

• Crazy organized. You love creating order and finding calm in the chaos, and have top notch computer skills to boot.

• Has experience working with computers, email, and social media. Bonus points if you’ve worked with Shopify, or are excited to learn how.

• Is energetic and passionate. Expanding your horizons is your favorite thing to do. You learn quickly, and draw inspiration from a fast-paced environment.

• Is all about teamwork. You love supporting the people around you to help them thrive, and have a cooperative, company first mindset.

• You hold yourself to a high standard at all times, and support the people around you in doing the same. You stay flexible, believe in learning from your mistakes, and value questions and feedback as tools for growth

• You maintain a positive mindset, always seeking the best in the people around you

• Ability to work weekends


What you’ll get at GSt:

• Annual Salary ($60k-$65k depending on experience)

• Four weeks paid vacation and sick time off annually

• Medical, dental and vision insurance, HSA & FSA spending accounts

• 401K with employer contributions

• Generous employee discounts

• Access to professional development and training


We’re proud of the culture we’ve built at G.St. We’re a BIPOC owned business committed to diversity and inclusion. Our practices are grounded in inspired design and responsible sourcing, supporting independent artists and small business owners while giving back to the community. We’re dedicated to our collaborative culture, and the work we put into creating an environment where positive, open communication is valued.


Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.


Interested? Send us an email to with a cover letter and your resume